Director-General of Province Governor’s Office in Lublin
Ladies and gentlemen,
On November 12-13, 2020 Customer service in the building at 15 Czechowska St. in Lublin is closed due to confirmed SARS-CoV-2 coronavirus infection of an employee of the Department of Citizens’ Affairs and Foreigners of the Lublin Voivodship Office in Lublin.
Everyone who had an appointment on those days will be offered with different dates of the meeting.
please contact us at the following telephone numbers:
|81 74 24 781||information about submitting an application and completing a submitted application with requested documentation|
|81 74 24 599||information about collecting the residence card at a different date|
|81 74 24 549||general information|
Applications and other documents can be submitted via Poczta Polska or delivered to the mailbox in the hall at the entrance to the building of the Lublin Voivodship Office at 4 Spokojna St. in Lublin.
Correspondence to the Office may also be delivered via the Electronic Inbox ePUAP: / luwwlublinie / ezd.
Lubelskiego Urzędu Wojewódzkiego w Lublinie
In connection with the current epidemiological situation, on 31 March 2020 came into force an act providing, inter alia, special solutions for foreigners in Poland. The regulations will allow people who want to pursue their current purpose of stay or cannot leave Poland due to the spread of SARS-CoV-2 virus to stay legally in the country.
Until the end of the 30th day following the date of cancellation of the last state (state of epidemic emergency or state of epidemic), the following will be extended:
• legal stay of foreigners on the basis of national visas and temporary residence permits that would end during the period of state of epidemic emergency or state of epidemic,
• deadline for submitting applications for legalisation of stay,
• validity of already issued work permits, seasonal work permits and declarations of entrustment of work to a foreigner.
Moreover, the following deadlines will be postponed:
• for foreigners to leave Poland,
• of voluntary return specified in the decisions obliging the foreigner to return.
Extension of the legal stay of third-country nationals
The extension of the legal stay of a foreigner staying in Poland on the basis of a national visa and temporary residence permit will apply to situations in which the last day of legal stay will fall within the period of state of epidemic emergency or state of epidemic. It will therefore be the period from 14 March 2020, when the state of epidemic emergency was announced. Then the period of legal stay in Poland will be extended by law until the end of the 30th day following the date of cancellation of one of the above-mentioned states, whichever was in force last.
Extending the legality of your stay will not involve placing a new visa sticker on the foreigner’s travel document or issuing a new residence card. The foreigner will not be able to travel on the basis of such extended stay within the territory of other Schengen countries. However, the foreigners will be able to pursue they current purpose of stay in Poland, e.g. the performance of work. Work permits and seasonal work permits will be extended, as well as the allowed period of work based on the declaration of entrusting work to a foreigner. Foreigners will also be able to leave Poland without the risk of entering into an illegal stay.
Extension of deadlines for submitting applications
The act provides for extension of the deadlines for submitting applications for residence permits, to extend visas and to extend the stay under visa-free travel, if the deadline would fall within the period of state of epidemic emergency or state of epidemic. As before, these applications may be submitted to voivodship offices up to the 30th day following the date of cancellation of the last of the above-mentioned states that was in force. Foreigners’ stay in Poland during this period will be considered legal provided that they submit an application for legalisation of stay within the extended period.
The above solution shall apply to foreigners who would like to apply for:
• granting a temporary, permanent or long-term EU resident permit,
• extension of a national visa (symbol D) or a Schengen visa (symbol C),
• extension of the period of visa-free travel – this applies only to citizens of Brazil, Argentina, Chile, Honduras, Costa Rica, Nicaragua, Singapore and Uruguay, as only the visa waiver agreements with these particular countries provide for this possibility.
Extension of dates for leaving the territory of Poland
The act contains a solution that shall be the basis for extending by law the deadlines for leaving Poland under Article 299 para. 6 of the Act on Foreigners (e.g. in connection with the delivery of a final decision refusing a temporary residence permit), if they would fall during the period of state of epidemic emergency or state of epidemic. Their extension will last until the end of the 30th day following the date of cancellation of the last of the above-mentioned states that was in force.
Extension of the periods of voluntary return specified in the decisions obliging the foreigner to return
It is assumed that the deadline for voluntary return specified in the decision obliging a foreigner to return, the end of which would fall during the period of state of epidemic emergency or state of epidemic, is postponed by law. As in the case of the other solutions contained in the act, the extension of the deadline will take place until the end of the 30th day following the date of cancelation of the last state.
The material describing in detail the solutions introduced on the basis of the Act amending the Act on special solutions related to the prevention, prevention and eradication of COVID-19, other infectious diseases and crisis situations caused by them, as well as some other acts:
Due to the state of epidemic threat, voivodeship offices have suspended direct customer service. Therefore, all applications for the legalization of stay of foreigners in Poland may be submitted by post.
Applications for the legalization of stay of foreigners may be sent to voivodeship offices via Poczta Polska S.A. by registered mail or via any other postal operator. When submitting applications for legalisation of stay, it is important to do so during legal stay in Poland. Only then the stay during the administrative procedure will be considered legal.
Sending the application to the voivodeship office via Poczta Polska S.A. (which is the designated operator within the meaning of the Postal Law Act) before the period of legal stay has expired, guarantees that the deadline for submitting the application will be met. The legality of a foreigner’s stay during the proceedings results from the fact of submitting an appropriate application within the statutory period, and not from the fact that the foreigner has a stamp in the passport confirming submission of the application. The voivodes will return to calling applicants to appear in person, when required by law, after the restoration of direct customer service.
Legalisation of stay due to the inability to leave Poland
Foreigners who cannot leave the territory of Poland for reasons beyond their control may apply for either a visa extension or a temporary residence permit due to circumstances requiring a short stay.
Detailed information on visa extension and relevant application forms can be found HERE.
Information on the temporary residence permit due to circumstances requiring a short stay and application forms can be found HERE.
When applying for both a visa extension and a temporary residence permit due to circumstances requiring a short stay, it is important to do so during a legal stay in Poland. Only then the stay during the administrative procedure will be considered legal. Applications should be sent to the voivodeship office via Poczta Polska by registered mail or via any other postal operator. Sending the application during legal stay via Poczta Polska S.A. guarantees meeting the deadline for its submission and ensures the possibility of legal stay until the case is considered.
Based on § 8 ust. 1 pkt 2 ordinances of the Minister of Health from 13th of March 2020 regarding the announcement of the state of epidemiological threat in the territory of the Republic of Poland (Dz. U. poz. 433), in the interests of the safety and health of citizens since 16th of March 2020 until further notice we inform that:
1. All appointments are canceled. We do not reserve new appointments.
In exceptional situations you can be served after telephone contact (phone numbers are at office website). (tel. 539-531-307, 81 74-24-781, 81-74-24-549)
Please send all correspondence by post office on the addres:
Lubelski Urząd Wojewódzki w Lublinie
ul. Spokojna 4
20 – 914 Lublin
Wydział Spraw Obywatelskich i Cudzoziemców
2. If you have any question about functioning our Office or about you procedure we ask you to telephone contact with the Customer Service Point tel. 81-74-24-100 or the substantive department (tel. 539-531-307, 81 74-24-781, 81-74-24-549).
3. Only residence cards will be issued to foreigners at 10.00-12.00 after telephone contact in this case.
Lublin – tel. 81 74-24-165
Biała Podlaska – tel. 83-34-49-257
Chełm – tel. 82-56-27-644
Zamość – tel. 84-67-76-535
We encourage to visit www.epuap.gov.pl
You can confirm the trusted profile on the website www.pz.gov.pl|
The application for work permit you can submit by the website https://www.praca.gov.pl.
Lublin Voivodship Office (LUW) in Lublin received funding from the Asylum, Migration and Integration Fund (FAMI) for the implementation of the “Friendly and safe government office” project. On August 31, 2017, in Warsaw, the vice-regional governor of Lublin, Robert Gmitruczuk together with the general director of the LUW in Lublin Paweł Gilowski and the director of the Department of Civil Affairs and Foreigners Angelika Konaszczuk, entered into a financial agreement allowing the commencement of the first activities, i.e. renovating the building at 15 Czechowska street in Lublin and designating the building exclusively for service to foreigners.
The aim of the project is to develop infrastructure by separating, modernizing and renewing the building, which role is to provide a comprehensive service to third-countries nationals, and striving to provide professional services to those citizens by increasing the knowledge of foreign languages and specialist skills of officers. The aim of the project is also to conduct information activities by developing a modern and friendly for foreigners website in selected languages. Activities undertaken as part of the project will aim at counteracting illegal migration, including illegal labor migration and the phenomenon of human trafficking, and will become a showcase of the host country.
The project involves renovation of the building at 15 Czechowska street in Lublin, owned by the State Treasury, which is under a permanent management of the beneficiary, in order to be used exclusively to serve third-countries nationals. The planned renovation covers: general renovation of basements, works on the ground floor and first floor of the building including, among others, painting office rooms, making a suspended ceiling in the corridors on the first floor, laying floor panels or floor carpets on the ground floor and floor, removing architectural barriers for the disabled, making partition walls, replacing internal doors, as well as installation of air conditioning and monitoring. A commemorative plaque will be installed on the building, containing information about financing the project with FAMI. On the ground floor of the building, there will be an air-conditioned waiting room, in which there will be tables with chairs, information boards and a corner for the mother with a child, as well as a table and toys for older children. A changing table will be placed in the toilet. A professional information point will also be built. On the ground floor there will also be 4 rooms serving foreigners, i.e. points for receiving applications and issuing residence cards, room for lodging explanations and 2 sanitary rooms. In the basement, there will be utility rooms as well as wardrobes and shelves will be placed in which archived files will be kept, used in subsequent administrative proceedings. On the first floor, separated by a door for a magnetic card from the rest of the building, there will be 15 rooms: 13 rooms for employees and 2 rooms for explanations by foreigners. On the first floor there will also be 2 sanitary rooms, a social room for employees, a director’s room (not part of the project) and a hall, which is also a waiting room for migrants there, with tables, chairs and information boards. A second corner for the mother with a child and a table and toys for older children will also be created. Moreover, it is planned to purchase equipment for rooms (furniture) as well as computer and office equipment for employees, as well as equipping sanitary rooms and a social room. For people who do not know Polish well, doors will also be marked in Ukrainian, Russian, English and Braille. To improve the operation, it is planned to purchase a foreign traffic management system (queue system) associated with the internet calendar to make an appointment and application to track the status of the case.
The project also includes activities that fit into the informational campaign by: installing 3 infomats – 1 on the ground floor, 1 on the first floor and 1 on the outside, developing a website dedicated to third-countries nationals and publishing informational leaflets and practical gadgets.
In the newly adopted building, there will be a place for officers serving foreigners. Officers, as part of the project, will raise their linguistic skills in English, Russian, Ukrainian, as well as interpersonal skills aimed at liaising with clients of other cultures.
The project in general will serve both foreigners who will have a dedicated office given their needs and officers, thus becoming the showcase of the host country.
The result of the project will be creation of a friendly and safe for the foreigners office, where they will get a complex and professional support thanks to a state-of-the-art equipment and skilled officers.
Renovation and modernisation of the building dedicated exclusively to foreigners affairs will raise the comfort and safety, thus leading to a positive change in handling foreigners affairs.
In a separate building 31 employees will work in 19 spacious offices with a modern equipment. In the basement, there will be wardrobes and shelves will be placed in which archived files will be kept, used in subsequent administrative proceedings. On the ground floor of the building, there will be an air-conditioned waiting room, in which there will be tables with chairs, information boards and a corner for the mother with a child, as well as a table and toys for older children. A changing table will be placed in the toilet. A professional information point will also be built. In a spacious hall on the first floor, tables with chairs, corner for mother and child will be set for foreigners awaiting information in the administrative proceedings. Information boards will be placed. All the above will definitely make foreigners visit more comfortable.
Foreigner movements management system integrated with internet calendar and app designed to follow the status of administrative proceedings will simplify filing motions, eliminate lines and abuse of power of unfair intermediaries and will lead to limit the uncertainty regarding the current status of the motion filed.
Linguistic trainings (English, Ukrainian, Russian), as well as training on „difficult” client handling will result in rise of professionalism of the officers. As consequence, the quality of service will increase, and individual situations will be understood better.
Thanks to undertaken information activities third-country inhabitants will have increased knowledge about legal stay in Poland.
These activities will result in transparent information and a better understanding of the host country’s requirements. Developing modern and easy-in-use website in different foreign languages, installing three infomats (including one in front of the building, available 24h) and placing information boards will lead to correctly filled in documents submission, better relations between the official and client and, consequently, to build a positive image of friendly Polish office
Long-term effect: Due to the fact that the renovated building at 15 Czechowska street in Lublin in Lublin, owned by the State Treasury, is in the permanent management of the applicant and will be intended for servicing only third-country inhabitants, it is assumed that for this purpose it will serve for at least 10 years, as in program requirements. By this both employees and third-country inhabitants will get a place dedicated to their specific needs. Separating the building only to the needs of third-country inhabitants will become the rolling example of the host country and will improve the comfort of customer service as well as the employee himself. The building will be adapted for disabled people (marking in the Braille alphabet, elimination of handicaps for the disabled). Special places will be created for mothers with children, a changing table for children will be provided in the toilet. For people who do not speak Polish well, there will be signs in Ukrainian, Russian and English. Separated interrogation rooms will ensure clients’ comfort, especially when they require special treatment (they are after heavy passes, have experienced violence, etc.).
The total budget of the project is PLN 1 099 269.20. Co-financing from FAMI is 75% of this amount, i.e. PLN 824 451.90.
12 November 2020
Director-General of Province Governor’s Office in Lublin Ladies and gentlemen, On November 12-13, 2020 Customer service in the building at […]
2 April 2020
In connection with the current epidemiological situation, on 31 March 2020 came into force an act providing, inter alia, special […]
19 March 2020
Due to the state of epidemic threat, voivodeship offices have suspended direct customer service. Therefore, all applications for the legalization […]
16 March 2020
Based on § 8 ust. 1 pkt 2 ordinances of the Minister of Health from 13th of March 2020 regarding […]
1 October 2019
Lublin Voivodship Office (LUW) in Lublin received funding from the Asylum, Migration and Integration Fund (FAMI) for the implementation of […]